Privacy Policy

1. Who we are

Dentistry Tourism Albania (1001 Tirana, Albania) ("we", "us") is responsible for the personal data collected through this website. You can contact us at [email protected].

2. What data we collect

Contact details: your name, email address, phone or WhatsApp number, country and preferred language.

Information about your request: the treatment you are interested in, preferred travel dates and your message.

Health information you choose to share: dental photos, X-rays and other dental documents.

Technical data: basic server logs and your language choice, which is stored in your browser.

3. Why we use your data

We use your data to respond to your request, prepare your consultation, coordinate with partner dental clinics and help organise your travel and stay.

We process health information only with your explicit consent, which you give through the consent box in our forms and can withdraw at any time. Other processing is based on steps taken at your request before a possible agreement, our legitimate interest in responding to enquiries, and our legal obligations.

4. Who we share it with

With your consent, we share relevant information with the partner dental clinic and dentist assessing your case.

With service providers who support us, such as website hosting, form delivery (FormSubmit) and email, under appropriate confidentiality obligations.

We do not sell your personal data.

5. International transfers

Our team and partner clinics are based in Albania. If you contact us from the European Union, the United Kingdom or Switzerland, your data is transferred to Albania. We share only the information needed for your request and apply appropriate safeguards to these transfers.

6. How long we keep it

We keep your data for as long as needed to handle your request and coordinate your treatment, and delete or anonymise it no later than 24 months after our last contact, unless a longer period is required by law.

7. Your rights

You can request access to, correction or deletion of your data, restrict or object to its processing, request data portability and withdraw your consent at any time. To exercise these rights, contact us at [email protected].

You also have the right to lodge a complaint with the Albanian Information and Data Protection Commissioner, or with the data protection authority in your country.

8. Security

We use appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access.

9. Changes to this policy

We may update this policy. The current version is always available on this page.